Yes. Most volunteer roles require the use of a radio, and one will be issued where necessary.
As volunteers will generally be working in teams of two, one member of each team will be issued with a radio. This ensures every team has a direct line of communication with Event Control while keeping radio traffic to a minimum.
Volunteers working independently, such as Fire Marshals, will always be issued with their own radio.
Before your first shift, you'll receive a brief demonstration on how to use the radio correctly.
Radio UseRadios are for operational communication only. Please keep all transmissions:
- Short
- Clear
- Professional
- Relevant to the operation of the festival
Radio ChannelsVolunteer radios operate on the Roadrunner Events operational channel 13, which is monitored by Event Control throughout the festival.
The Security Team operates on a separate radio channel. If Security assistance is required, contact Event Control, who will immediately relay the information to the Security Team. This keeps both channels clear and ensures emergency messages can be communicated without unnecessary delays.
Report the Following to Event ControlPlease contact Event Control immediately if you become aware of:
- Medical emergencies or anyone requiring first aid.
- Fire, smoke or the smell of burning.
- Aggressive, abusive or suspicious behaviour.
- Lost children or vulnerable persons.
- Missing persons.
- Accidents or injuries.
- Damaged fencing, trip hazards or other safety concerns.
- Unauthorised vehicles.
- Severe weather concerns.
- Any situation that could affect the safety of visitors, volunteers or staff.
If you're ever unsure whether something needs reporting, report it. It is always better for Event Control to assess a situation than for something important to go unreported.
Radio Etiquette- Listen before transmitting.
- Press the transmit button, pause briefly, then speak clearly.
- Keep messages short and concise.
- Avoid talking over other radio users.
- Never use radios for personal conversations.
- Wait for Event Control to acknowledge your message before ending the transmission.
- Always end messages with over and always ensure the receiver is aware of the incoming message.
An example of a good clear message is as follows:
Volunteer "Event control receiving over"
Event Control "Event control, go ahead over"
Volunteer "Even control for your information, we have unauthorised vehicle movement by gate one over"
Event Control "Event control received over and out"
Good radio discipline is essential to ensure emergency communications can be passed quickly and efficiently throughout the festival. A message such as that allows, the issue to be transmitted quickly and effectively so security / medics etc can be deployed.