F.A.Q

Woodshrop Festival is held at West Mid Showground in the heart ​of Shrewsbury, Shropshire. This wonderful site is on the banks of the might River Severn and ​is a short 15 min walk to the Twon centre. The perfect mix of Town meets Country,

Address & Sat Nav
West Mid Showground, 
Berwick Road, 
Shrewsbury, 
SY1 2PF

What3words:
​winter.golf.choice

🥤Re-useable Cups🥤
All bars will serve drinks in reusable cups to minimise waste and promote sustainability. 

Washing Stations: 
Reusable cups can be washed at our designated washing stations. 

Arena Policy: 
Branded reusable cups  that have been purchased are yours to keep, therefore they can be taken be taken of the arena. Any re-useable cups belong to the bar and are not permitted to leave the area. 

🥤Woodshrop Souvenir Cups🥤 
We also offer exclusive Woodshrop souvenir reusable cups, available for purchase at the bar and merchandise tent for £3 each. These cups can be refilled throughout the festival, helping to reduce waste while enhancing your festival experience. Drinks served in souvenir cups can be taken in and out of the arena without restriction as these cups belong to you. These cups are designed as stacking cups, they allow you to carry multiple drinks with ease. These cups are fantastic keepsakes, and we hope you enjoy using them as much as we do! 

Weekend tickets include entry to the festival from Friday 17th July - Sunday 19th July.

Day tickets are only valid for the date printed on the ticket.

Camping can be added separately for weekend ticket holders only. Caravans, campers, motor-homes, tents, all live-in vehicles are welcome and included in the standard camping pitch. Please add Festival tickets first to unlock camping options. Camping is available Fri, Sat and Sun night with an additional option for Thursday early arrival. This needs to be pre-booked. Camping can be added on if you have already booked weekend tickets by logging into your Kaboddle account.

It is possible to download your ticket from the customer account within 7 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “future bookings”

​Kaboodle Login​​​

If you’d like to add tickets, upgrades or camping options to your order, please log in to your Kaboodle Account, where you can easily add them through your personal booking.

Tickets will be sent out via email within 7 days of the event. Your ticket will be available as a PDF attached to an email.
Emails can be redirected so please check your junk/spam folder. PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event.

Please be aware each QR code can only be scanned once.
It is possible to download your ticket from the customer account within 7 days of the event. Log into your ​Kaboodle Account​​​ and find your ticket by selecting the event under “future bookings”

You can find answers to your ticket enquiries at the ​Kaboodle Help Centre.​​​

Tickets will be sent out via email within 7 days of the event.

Well behaved dogs on a short lead are welcome but please be aware that we may close areas to dogs if they get to busy for the dogs own well-being.

All dog waste must be picked up and disposed of correctly. Please make sure no long leads are used as their little 'parcels' can get missed.

All bars and food vendors will have contactless payment available. Stalls may be cash only so please bring cash to cover this.

There is no cash point on-site.

There are paths all around the Showground and ramps into all buildings. There are disabled toilets and showers located at the end of the Berwick Building. These can be accessed using a RADAR key. 

Refund protection is available to purchase at check out via our ticket provider. We strongly advise that refund protection is taken out. Please be aware that refund protection is via a third party and NOT the organisers. 

JOS Events policy:

Tickets cannot be exchanged or refunded after purchase. Visitors are welcome to sell their tickets before the event.

• Cancellation: If an event for which you have purchased Tickets is cancelled in full (and not rescheduled), your order will be cancelled, and you will be refunded the Sale Price of your Tickets. If you have purchased Tickets or Packages for an event that takes place over several days and one or more days (but not all days) are cancelled, you may only be offered a proportionate partial refund.
• Rescheduling: If an event for which you have purchased Tickets is rescheduled, tickets will be valid for the new date (or you will be offered Tickets of a value corresponding with your original Tickets for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages (Service Charges and Order Processing Fees are non-refundable). If we do not specify a deadline, the deadline by default will be 48 hours before the date of the rescheduled event.
• Extreme Weather: We understand that weather conditions such as thunderstorms can cause concern, but as with many outdoor events, Woodshrop Festival is a "rain or shine" event, and this is clearly stated in our terms and conditions at the time of booking.
  Our team works closely with safety professionals to monitor weather forecasts and implement necessary safety measures. In most cases, festivals can proceed safely during adverse weather, with temporary pauses or adjustments made if needed.
  Because the event infrastructure, staffing, and services are all secured and paid for in advance—regardless of the weather—we’re unable to offer refunds due to weather-related disruptions.
  We strongly recommend that attendees consider refund protection at the time of booking if they are concerned about unexpected changes in circumstances, including extreme weather.
  Thank you for your understanding and continued support.

Friday 17th July - 17:00 - 0:00 (gates open at 16:00)
Saturday 18th July- 11:00 - 0:00 (gates open at 10:00)
Sunday 19th July - 11:00 - 18:00 (gates open at 10:00)

Parking is available.

Yes, free parking is available. Please be aware that vehicles are left at your own risk and the organiser will not be liable for any loss or damage caused or sustained to, by or in respect of any vehicles or it's contents. 

Yes! Please read the terms and conditions below and submit ​the documentation required ​via the link below: 

​Essential Companion Application​​​

Terms & Conditions

1. Eligibility
   • Essential Companion Tickets are available to customers who require assistance to access the event safely and comfortably.
   • Accepted forms of evidence include: Disability Living Allowance (DLA), Personal Independence Payment (PIP), a CredAbility/Access Card (+1 symbol), a recent GP letter or care package, or a Blue Badge.
2. Ticket Conditions
   • The Essential Companion Ticket is offered at a 50% discount when using the provided code.
   • Only one Essential Companion Ticket may be issued per eligible customer.
   • The Companion must be aged 16+ and capable of providing support throughout the event.
   • The Companion must remain with the customer for the duration of the event.
3. Booking Process
   • The discount code must be entered when booking the Companion ticket.
   • Tickets must be booked in advance and cannot be added on the day of the event.
   • Both the main ticket and Companion ticket must be purchased in the same booking.
4. Usage & Verification
   • On entry, both the customer and Companion must present their tickets together.
   • Proof of eligibility may be requested upon arrival.
   • Misuse (e.g. resale, using the ticket without the eligible customer) may result in refusal of entry.
5. Data Protection
   • Any personal information and supporting documentation provided will be stored securely and used only for the purpose of verifying eligibility for an Essential Companion Ticket.
   • We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
   • Documentation is not shared with third parties and will be deleted once verification is complete, unless otherwise required by law.

Yes please do! We absolutely love to be tagged in any posts on social media so click away! This shows us a side of the event that we wouldn't normally see.
We also have no objections to drones being used as long as you meet the requirements of the UK civil aviation authority & fly within the accordance of the law. All drone operators will be held responsible for any damage, injury or loss.

Yes we have security 24 hours a day from the start of the event to the end.

Security will ask to see your wristbands and will search bags when entering the arena area. Please have these on at all times to avoid issues.

We have a trained team of medics on site and available and on call 24 hours throughout the event.

ACTION ON DISCOVERING A MEDICAL EMERGENCY.

•Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Remain calm.
• If a person is injured do not move them.
• Nominate a person to alert the medical team to your whereabouts.
• Keep the casualty warm and calm until the arrival of the medical team.
• Give the casualty space and create space for the medical team.

Emergency number: 07584 357 808 / 07967 543 706

We will have fully trained SIA on site 24 / 7 at Avonstock Tribute Festival.
Wristbands will contain the guardians number or any children or vulnerable adult.

ACTION ON DISCOVERY OF A LOST CHILD / VULNERABLE PERSON.

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Be calm and keep the child safe and calm.
• Tell no one around you. The Racecourse will immediately be locked down once we are alerted.
• Do not allow the vulnerable person to leave with anyone until security are present. This is for all children ’s safety. Once alerted, protocol is for security to make sure the child / vulnerable person has found their family.
• Do not allow the child / vulnerable person to leave with anyone unless it is our SIA security team. The SIA team will have high viz and a badge (example below).
• Do not try and find the child’s / person’s guardians.

ACTION ON DISCOVERY OF FIRE

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Call 999.
• Leave any buildings by the nearest exit.
• Do not re-enter the building.
• Report to the assembly point.
• Do not attempt to tackle any fires. JOS Events directors are former fire service and are fully trained to assess the situation. They will determine if it is safe to tackle a fire using the extinguishers or not.
• Do not put yourself at risk. Fire will spread rapidly and unexpectedly. Please just get yourself and any visitors in your area safe and stay safe.

ACTION ON HEARING ALARM

• Leave any buildings by the nearest exit.
• Do not re-enter the building.
• Report to the assembly point
• Do not attempt to tackle any fires.
• Do not put yourself at risk. Fire will spread rapidly and unexpectedly. Please just get yourself and your family safe and stay safe.

ACTION ON DISCOVERY OF A SUSPICIOUS PACKAGE.

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Be prepared for evacuation of the area.
• Do not move, examine, disturb, or move the item.
• Do not put yourself at risk.

Martyn’s Law is a new law passed designed to place a requirement on those responsible for certain locations to consider the threat from terrorism and implement appropriate and proportionate mitigation measures. JOS Events has a counter-terrorism policy in place.

Tickets are issued on behalf of JOS Events Ltd and are subject to the following terms and conditions, as well as any additional rules displayed on the event premises. By purchasing or possessing a ticket, you agree to the conditions outlined below:
General Entry Terms

1. Tickets are issued subject to the rules and regulations of the site owners, operators, and management.
2. Every person entering the event site must hold a valid ticket, in accordance with licensing requirements.
3. Ticket holders must check tickets carefully prior to arrival; errors may not be corrected on the day.
4. JOS Events Ltd reserves the right to refuse entry or remove individuals causing damage, harm, or breaching these conditions.
5. All attendees and their belongings may be searched upon entry. Refusal to comply may result in denial of admission.
6. Refunds are only issued in the event of a full event cancellation.
7. Lost or damaged tickets/wristbands will not be reissued.
8. Full Festival ticket holders will receive a wristband allowing re-entry to the site.
9. Tickets must not be used for resale, promotions, or competitions without written consent. Misuse may result in refusal of entry.
10. Entry is at the ticket holder’s own risk. JOS Events Ltd accepts no liability for personal injury, loss, or damage to property or vehicles.
11. Camping is only permitted in designated areas. Camping is included with Full Festival tickets, which must be purchased in advance. A separate ticket is required for caravans, campervans, motorhomes, and similar vehicles.
12. Ticket holders consent to the use of their image in connection with event media, including filming by security or police for safety purposes.
13. Professional recording or photography equipment is prohibited without prior written consent from JOS Events Ltd.
14. JOS Events Ltd reserves the right to change or cancel any advertised acts or attractions.
15. Adverse Weather Conditions: All our events are outdoor events and will go ahead in most weather conditions, including rain. However, in the case of severe or adverse weather (such as thunderstorms or high winds), we reserve the right to delay, pause, or modify the event schedule to ensure the safety of all attendees, crew, and performers. Safety is always our top priority.
    Tickets are non-refundable due to weather-related disruptions. We strongly advise attendees to come prepared for changing weather conditions and to consider purchasing refund protection when booking, in case of unforeseen circumstances.
    In the unlikely event that the festival is cancelled due to extreme weather, we will communicate this via official channels and outline any next steps at that time.
16. Neither JOS Events Ltd nor the venue is responsible for lost or stolen items.
17. Under 18s must be accompanied by a responsible adult (18+). No unaccompanied under 18s are allowed.
18. The event takes place outdoors. Please dress appropriately for all weather conditions.
19. Strobe lighting may be used throughout the event.
20. Well behaved dogs on a lead are welcome.
21. No unauthorised trading is permitted.
22. Illegal substances are strictly prohibited. Possession may lead to prosecution.
23. WARNING: Prolonged exposure to loud music may cause hearing damage.
24. Glass bottles are not permitted. Alcohol may only be brought into camping areas by Full Festival ticket holders. Day ticket holders may not bring alcohol.
25. Alcohol sales are strictly for over-18s. The Challenge 25 scheme is in place. Valid ID includes a passport, driving licence, or PASS-approved ID card. More info: www.pass-scheme.org.uk
26. Gas BBQs, open fires, and unsecured gas cylinders are not permitted. Disposable BBQs are allowed only in designated areas, and may be confiscated if used irresponsibly.
27. Prohibited items include (but are not limited to): fireworks, generators, glass containers, smoke canisters, Chinese lanterns, laser pens, offensive or illegal items, and potential weapons. Entry may be refused if such items are found.
28. Anti-social or dangerous behaviour will result in immediate removal without refund.
29. Smoking is prohibited in enclosed areas and the mosh pit.
30. Children remain the responsibility of their accompanying adult and must be supervised at all times.
31. Medical services are provided by a third-party contractor and are not the responsibility of JOS Events Ltd.
32. Holding a ticket confirms acceptance of these terms and a commitment to follow them. Breaches may result in ticket cancellation without refund.
33. Accessibility needs must be discussed with the box office prior to the event to ensure necessary arrangements.
34. Electric Hook-Ups (EHU) are available in limited quantities at an additional cost. Unused nights are non-refundable.
35. Full Festival tickets allow up to 3 nights on-site. This is complimentary and non-refundable. Early Thursday entry requires a separately purchased ticket.
36. Please dispose of litter in the red bins provided. Tents and belongings must be taken home.
37. Additional nights beyond the 3-night stay must be booked directly with the showground.
38. Day ticket holders must leave the site by 00:00 (Woodshrop) 22:00 (Camp Severn) when gates close.

 
Campervans, Caravans & Motorhomes

These terms apply to all purpose-built portable living accommodations that can be driven or towed.

1. Standard pitch size is 6m x 8m. Be respectful of your neighbours.
2. Towing vehicles must remain with the caravan on the pitch for the duration of the festival.
   • No vehicle movement is allowed during festival hours:
     • Camp Severn: 10:00 – 17:00 (Saturday and Sunday)
     • Woodshrop: 11:00 – 23:00 (Saturday) 
3. A 3m clear gap must be maintained between vehicles, as directed by campsite stewards and the fire officer. One unit per pitch only.
4. Tents may not be pitched behind or beside vehicles unless an additional pitch is purchased.
5. Tents or vehicles are not permitted in fire lanes or safety zones.
6. No trading is allowed from any camping area vehicle.
7. Sound systems or audio equipment are not permitted in the campervan or caravan areas.
8. Well-behaved dogs are welcome but must be on a lead. Owners must clean up after them.
9. Glass bottles are not allowed. Alcohol may be consumed in camping areas only.
10. Prohibited items include: fireworks, generators, glass, smoke canisters, Chinese lanterns, laser pens, offensive or illegal items. Entry may be refused.
11. All wastewater, including toilet and shower waste, must be emptied into designated Elsan points. Dumping waste elsewhere is illegal.
12. No open fires are permitted. Small BBQs may be used within your pitch and must be at least 3m from any vehicle.
13. Pitches must be vacated by:
    • Monday 11:00 for Camp Severn
    • Monday 11:00 for Woodshrop
      Remaining vehicles or items will be removed.
14. Failure to comply with these terms may result in removal from site and confiscation of wristbands/tickets.

Avonstock Festival is located on the western fringes of Stratford-upon-Avon at Stratford Racecourse. Close to the banks of the Avon and set in Shakespearean countryside, Stratford Racecourse is only 20 minutes' gentle walk from the thespian tours and treats of central Stratford-upon-Avon.

Address & Sat Nav
Stratford Racecourse 
Luddington Road
Stratford-upon-Avon
Warwickshire
England
CV37 9SE


What3words:
dirt.react.took

GPS
52.18313°N-1.7287°W

🍔🥤 Onsite Vendors & Picnic Areas 🍔🥤
Enjoy a variety of food and drinks from our onsite vendors or bring your own food to the festival! We have dedicated picnic areas for families to relax and enjoy their meals. We have a strict no glass policy.

🍺 Drink Responsibly 🍺 
Adults are reminded to drink responsibly. Challenge 25 will be in operation. We also have a zero tolerance policy for drugs.

🚨 Alcohol Policy 🚨 
Only alcohol purchased from our onsite bars is allowed within the arena area. Please do not bring cans or bottles. No glass allowed on site at all. 

🚫 No Glass Allowed 🚫 
Please note that no glass is permitted on-site. We ask that you support us and adhere to the rules and regulations of our license. 

🥤Re-useable Cups🥤
All bars will serve drinks in reusable cups to minimise waste and promote sustainability. 

Washing Stations: 
Reusable cups can be washed at our designated washing stations. 

Arena Policy: 
Standard reusable cups must remain within the arena and cannot be taken outside. These cups belong to the bar and are not permitted to leave the area. 

🥤Avonstock Souvenir Cups🥤 
We also offer exclusive Avonstock souvenir reusable cups, available for purchase at the bar and merchandise tent for £3 each. These cups can be refilled throughout the festival, helping to reduce waste while enhancing your festival experience. Drinks served in souvenir cups can be taken in and out of the arena without restriction as these cups belong to you. These cups are designed as stacking cups, they allow you to carry multiple drinks with ease. These cups are fantastic keepsakes, and we hope you enjoy using them as much as we do! 

Campers are welcome to enjoy their own food and drink within their camping areas. The strict no glass policy still applies in camping areas.

Thank you for your understanding and cooperation. Let's make this year's festival the best one yet! 🌟

Weekend tickets include entry to the festival from Friday 11th to Sunday 13th September. Please note that the main festival days are Friday 11th & Saturday 12th September. 

Day tickets are only valid for the date printed on the ticket.

Camping can be added separately for weekend ticket holders only. Caravans, campers, motor-homes, tents, all live-in vehicles are welcome and included in the standard camping pitch. Please add Festival tickets first to unlock camping options. Camping is available Fri and Sat night with an additional option for Thursday early arrival. This needs to be pre-booked.

It is possible to download your ticket from the customer account within 7 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “future bookings”

​Kaboodle Login​​​

Tickets will be sent out via email within 7 days of the event. Your ticket will be available as a PDF attached to an email.
Emails can be redirected so please check your junk/spam folder. PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event.

Please be aware each QR code can only be scanned once.
It is possible to download your ticket from the customer account within 7 days of the event. Log into your ​Kaboodle Account​​​ and find your ticket by selecting the event under “future bookings”

If you’d like to add tickets, upgrades or camping options to your order, please log in to your Kaboodle Account, where you can easily add them through your personal booking.

You can find answers to your ticket enquiries at the Kaboodle Help Centre.

Tickets will be sent out via email within 7 days of the event.

 

Well behaved dogs on a short lead are welcome but please be aware that we may close areas to dogs if they get to busy for the dogs own well-being.

All dog waste must be picked up and disposed of correctly. Please make sure no long leads are used as their little 'parcels' can get missed.

All bars and food vendors will have contactless payment available. Stalls may be cash only so please bring cash to cover this.

There is no cash point on-site.

There are paths all around the Racecourse and ramps into all buildings but please note that there may be areas where you will need to cross the track. Matting will be put down in this area to assist. 

Yes please do! We absolutely love to be tagged in any posts on social media so click away! This shows us a side of the event that we wouldn't normally see.
We also have no objections to drones being used as long as you meet the requirements of the UK civil aviation authority & fly within the accordance of the law. All drone operators will be held responsible for any damage, injury or loss.

Refund protection is available to purchase at check out via our ticket provider. We strongly advise that refund protection is taken out. Please be aware that refund protection is via a third party and NOT the organisers. 

JOS Events policy:

Tickets cannot be exchanged or refunded after purchase. Visitors are welcome to sell their tickets before the event.

• Cancellation: If an event for which you have purchased Tickets is cancelled in full (and not rescheduled), your order will be cancelled, and you will be refunded the Sale Price of your Tickets. If you have purchased Tickets or Packages for an event that takes place over several days and one or more days (but not all days) are cancelled, you may only be offered a proportionate partial refund.
• Rescheduling: If an event for which you have purchased Tickets is rescheduled, tickets will be valid for the new date (or you will be offered Tickets of a value corresponding with your original Tickets for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages (Service Charges and Order Processing Fees are non-refundable). If we do not specify a deadline, the deadline by default will be 48 hours before the date of the rescheduled event.
• Adverse Weather: We understand that weather conditions such as thunderstorms can cause concern, but as with many outdoor events, Avonstock Festival is a "rain or shine" event, and this is clearly stated in our terms and conditions at the time of booking.
  Our team works closely with safety professionals to monitor weather forecasts and implement necessary safety measures. In most cases, festivals can proceed safely during adverse weather, with temporary pauses or adjustments made if needed.
  Because the event infrastructure, staffing, and services are all secured and paid for in advance—regardless of the weather—we’re unable to offer refunds due to weather-related disruptions.
  We strongly recommend that attendees consider refund protection at the time of booking if they are concerned about unexpected changes in circumstances, including extreme weather.
  Thank you for your understanding and continued support.
  

Friday 11th September 2025 - 18:00 - 0:00 (gates open at 17:00)

Saturday 12th September 2025- 10:00 - 0:00 (gates open at 9:00)

Parking is available.

Yes, Free parking is available on site. Please be aware that vehicles are left at your own risk and the organiser will not be liable for any loss or damage caused or sustained to, by or in respect of any vehicles or it's contents. 

Yes! Please read the terms and conditions below and submit ​the documentation required ​via the link below: 

​Essential Companion Application​​​

Terms & Conditions

1. Eligibility
   • Essential Companion Tickets are available to customers who require assistance to access the event safely and comfortably.
   • Accepted forms of evidence include: Disability Living Allowance (DLA), Personal Independence Payment (PIP), a CredAbility/Access Card (+1 symbol), a recent GP letter or care package, or a Blue Badge.
2. Ticket Conditions
   • The Essential Companion Ticket is offered at a 50% discount when using the provided code.
   • Only one Essential Companion Ticket may be issued per eligible customer.
   • The Companion must be aged 16+ and capable of providing support throughout the event.
   • The Companion must remain with the customer for the duration of the event.
3. Booking Process
   • The discount code must be entered when booking the Companion ticket.
   • Tickets must be booked in advance and cannot be added on the day of the event.
   • Both the main ticket and Companion ticket must be purchased in the same booking.
4. Usage & Verification
   • On entry, both the customer and Companion must present their tickets together.
   • Proof of eligibility may be requested upon arrival.
   • Misuse (e.g. resale, using the ticket without the eligible customer) may result in refusal of entry.
5. Data Protection
   • Any personal information and supporting documentation provided will be stored securely and used only for the purpose of verifying eligibility for an Essential Companion Ticket.
   • We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
   • Documentation is not shared with third parties and will be deleted once verification is complete, unless otherwise required by law.

Yes we have security 24 hours a day from the start of the event to the end.

Security will ask to see your wristbands and will search bags when entering the Racecourse centre course. Please have these on at all times to avoid issues.

We have a trained team of medics on site and available and on call 24 hours throughout the event.

ACTION ON DISCOVERING A MEDICAL EMERGENCY.

•Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Remain calm.
• If a person is injured do not move them.
• Nominate a person to alert the medical team to your whereabouts.
• Keep the casualty warm and calm until the arrival of the medical team.
• Give the casualty space and create space for the medical team.

Emergency number: 07584 357 808 / 07967 543 706

We will have fully trained SIA on site 24 / 7 at Avonstock Tribute Festival.
Wristbands will contain the guardians number or any children or vulnerable adult.

ACTION ON DISCOVERY OF A LOST CHILD / VULNERABLE PERSON.

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Be calm and keep the child safe and calm.
• Tell no one around you. The Racecourse will immediately be locked down once we are alerted.
• Do not allow the vulnerable person to leave with anyone until security are present. This is for all children ’s safety. Once alerted, protocol is for security to make sure the child / vulnerable person has found their family.
• Do not allow the child / vulnerable person to leave with anyone unless it is our SIA security team. The SIA team will have high viz and a badge (example below).
• Do not try and find the child’s / person’s guardians.

ACTION ON DISCOVERY OF FIRE

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Call 999.
• Leave any buildings by the nearest exit.
• Do not re-enter the building.
• Report to the assembly point.
• Do not attempt to tackle any fires. JOS Events directors are former fire service and are fully trained to assess the situation. They will determine if it is safe to tackle a fire using the extinguishers or not.
• Do not put yourself at risk. Fire will spread rapidly and unexpectedly. Please just get yourself and any visitors in your area safe and stay safe.

ACTION ON HEARING ALARM

• Leave any buildings by the nearest exit.
• Do not re-enter the building.
• Report to the assembly point
• Do not attempt to tackle any fires.
• Do not put yourself at risk. Fire will spread rapidly and unexpectedly. Please just get yourself and your family safe and stay safe.

ACTION ON DISCOVERY OF A SUSPICIOUS PACKAGE.

• Sound the alarm by contacting security, calling the emergency number or JOS Events staff.
• Be prepared for evacuation of the area.
• Do not move, examine, disturb, or move the item.
• Do not put yourself at risk.

Martyn’s Law is a new law passed designed to place a requirement on those responsible for certain locations to consider the threat from terrorism and implement appropriate and proportionate mitigation measures. JOS Events has a counter-terrorism policy in place.

Terms and Conditions of Entry
Tickets are issued on behalf of JOS Events Ltd and are subject to the following terms and conditions, as well as any additional rules displayed on the event premises. By purchasing or possessing a ticket, you agree to the conditions outlined below:
General Entry Terms

1. Tickets are issued subject to the rules and regulations of the site owners, operators, and management.
2. Every person entering the event site must hold a valid ticket, in accordance with licensing requirements.
3. Ticket holders must check tickets carefully prior to arrival; errors may not be corrected on the day.
4. JOS Events Ltd reserves the right to refuse entry or remove individuals causing damage, harm, or breaching these conditions.
5. All attendees and their belongings may be searched upon entry. Refusal to comply may result in denial of admission.
6. Refunds are only issued in the event of a full event cancellation.
7. Lost or damaged tickets/wristbands will not be reissued.
8. Full Festival ticket holders will receive a wristband allowing re-entry to the site.
9. Tickets must not be used for resale, promotions, or competitions without written consent. Misuse may result in refusal of entry.
10. Entry is at the ticket holder’s own risk. JOS Events Ltd accepts no liability for personal injury, loss, or damage to property or vehicles.
11. Camping is only permitted in designated areas. Camping is included with Full Festival tickets, which must be purchased in advance. A separate ticket is required for caravans, campervans, motorhomes, and similar vehicles.
12. Ticket holders consent to the use of their image in connection with event media, including filming by security or police for safety purposes.
13. Professional recording or photography equipment is prohibited without prior written consent from JOS Events Ltd.
14. JOS Events Ltd reserves the right to change or cancel any advertised acts or attractions.
15. Adverse Weather Conditions: All our events are outdoor events and will go ahead in most weather conditions, including rain. However, in the case of severe or adverse weather (such as thunderstorms or high winds), we reserve the right to delay, pause, or modify the event schedule to ensure the safety of all attendees, crew, and performers. Safety is always our top priority.
    Tickets are non-refundable due to weather-related disruptions. We strongly advise attendees to come prepared for changing weather conditions and to consider purchasing refund protection when booking, in case of unforeseen circumstances.
    In the unlikely event that the festival is cancelled due to extreme weather, we will communicate this via official channels and outline any next steps at that time.
    
    
16. Neither JOS Events Ltd nor the venue is responsible for lost or stolen items.
17. Under 18s must be accompanied by a responsible adult (18+). No unaccompanied under 18s are allowed.
18. The event takes place outdoors. Please dress appropriately for all weather conditions.
19. Strobe lighting may be used throughout the event.
20. Well behaved dogs on a lead are welcome.
21. No unauthorised trading is permitted.
22. Illegal substances are strictly prohibited. Possession may lead to prosecution.
23. WARNING: Prolonged exposure to loud music may cause hearing damage.
24. Glass bottles are not permitted. Alcohol may only be brought into camping areas by Full Festival ticket holders. Day ticket holders may not bring alcohol.
25. Alcohol sales are strictly for over-18s. The Challenge 25 scheme is in place. Valid ID includes a passport, driving licence, or PASS-approved ID card. More info: www.pass-scheme.org.uk
26. Gas BBQs, open fires, and unsecured gas cylinders are not permitted. Disposable BBQs are allowed only in designated areas, and may be confiscated if used irresponsibly.
27. Prohibited items include (but are not limited to): fireworks, generators, glass containers, smoke canisters, Chinese lanterns, laser pens, offensive or illegal items, and potential weapons. Entry may be refused if such items are found.
28. Anti-social or dangerous behaviour will result in immediate removal without refund.
29. Smoking is prohibited in enclosed areas and the mosh pit.
30. Children remain the responsibility of their accompanying adult and must be supervised at all times.
31. Medical services are provided by a third-party contractor and are not the responsibility of JOS Events Ltd.
32. Holding a ticket confirms acceptance of these terms and a commitment to follow them. Breaches may result in ticket cancellation without refund.
33. Accessibility needs must be discussed with the box office prior to the event to ensure necessary arrangements.
34. Electric Hook-Ups (EHU) are available in limited quantities at an additional cost. Unused nights are non-refundable.
35. Full Festival tickets allow up to 3 nights on-site. This is complimentary and non-refundable. Early Thursday entry requires a separately purchased ticket.
36. Please dispose of litter in the red bins provided. Tents and belongings must be taken home.
37. Additional nights beyond the 3-night stay must be booked directly with the showground.
38. Day ticket holders must leave the site by 00:00 (Woodshrop) 22:00 (Camp Severn) when gates close.

 
Campervans, Caravans & Motorhomes
These terms apply to all purpose-built portable living accommodations that can be driven or towed.

1. Standard pitch size is 6m x 8m. Be respectful of your neighbours.
2. Towing vehicles must remain with the caravan on the pitch for the duration of the festival.
   • No vehicle movement is allowed during festival hours:
     • Avonstock: 11:00 – 22:00 (Saturday) 
3. A 3m clear gap must be maintained between vehicles, as directed by campsite stewards and the fire officer. One unit per pitch only.
4. Tents may not be pitched behind or beside vehicles unless an additional pitch is purchased.
5. Tents or vehicles are not permitted in fire lanes or safety zones.
6. No trading is allowed from any camping area vehicle.
7. Sound systems or audio equipment are not permitted in the campervan or caravan areas.
8. Well-behaved dogs are welcome but must be on a lead. Owners must clean up after them.
9. Glass bottles are not allowed. Alcohol may be consumed in camping areas only.
10. Prohibited items include: fireworks, generators, glass, smoke canisters, Chinese lanterns, laser pens, offensive or illegal items. Entry may be refused.
11. All wastewater, including toilet and shower waste, must be emptied into designated Elsan points. Dumping waste elsewhere is illegal.
12. No open fires are permitted. Small BBQs may be used within your pitch and must be at least 3m from any vehicle.
13. Pitches must be vacated by:
    • Sunday 16:00
      Remaining vehicles or items will be removed.
14. Failure to comply with these terms may result in removal from site and confiscation of wristbands/tickets.

If you’d like to add tickets, upgrades or camping options to your order, please log in to your Kaboodle Account, where you can easily add them through your personal booking.

Glamping can now be booked direct with the supplier so you have a immediate contact for your needs. Festival tickets would need to be booked with us then the tent direct with them. On arrival, we will be given a list of names which will be check off on the gate. 

All details can be found at the following site: 

https://severnbellsleepovers.co.uk/

Tickets will be emailed approx. 3 - 5 days prior to the event. The quickest and easiest way to get your tickets is by downloading the Skiddle app (link below).  Tickets will appear instantly in the app and this is the easiest way to scan them on arrival.

Skiddle App Download

• Thursday 17th July (Early Entry Ticket Holders Only): 16:00 – 20:00
• Friday 18th July: 13:00 – 20:00
• Saturday 19th July: 07:30 – 09:00

Please note that the official event end time is 19:00 on Sunday 20th July, in accordance with strict licensing regulations and venue restrictions. However, The Berwick Bar will remain open until 22:00, featuring a silent disco and a live indoor performance by The Royal Hillbillys.
Visitors are welcome, and encouraged to stay on site until the official departure time of 11:00 on Monday 22nd July, allowing ample time to rest before travelling home.

Thursday 11th September (early entry ticket only) - 16:00 - 20:00

Friday 12th September - 13:00 - 20:00

Saturday 13th September 7:30 - 9:00

Sunday, 14th September -  Please note that the official event end time is 00:00 on Saturday 12th September, in accordance with strict licensing regulations and venue restrictions. The bar and food vendors will also close at this time. However, visitors are welcome and encouraged to stay until the departure time (16:00) on Sunday 14th September, to ensure they are well-rested for their journey home.

Early entry is strictly pre-booked only. This is designed to allow the visitor a more relaxed set up experience. 

Arrival times: 16:00 - 20:00. Unfortunately, we can not admit visitors after this time. 

Yes absolutely! Caravans, campers, motor-homes, tents, all live-in vehicles are welcome and included in the standard camping pitch. We want you to be comfortable and to have fun!

Please add Festival tickets first to unlock camping options.

Standard pitches are approx. 10m / 10m. Electric hook ups are available to book separately at an extra cost.

Both West Mid Showground and Stratford Upon Avon Racecourse are a fully working camp site's with all camping amenities on site including toilets, showers, washing up areas, elsan points and laundry.  

Electric Hook ups are available at an additional charge. This needs to be booked in advance when booking tickets. Strictly one per pitch.

Pitch size is approx. 10m / 10m. Awnings are welcome and the 10m / 10m is a guide. We simply ask that you respect your neighbour.

Caravans, campers, motor-homes, tents, all live-in vehicles are welcome and included in the standard camping pitch. Please add Festival tickets first to unlock camping options.

Yes of course. We welcome friends and family to camp together.

Groups must arrive together to make it easier for everyone. Unfortunately, EHU and non EHU pitches can not camp in the same area. There will be a holding area for groups to wait for their parties on site.

Camping, caravan & motorhome groups are welcome to contact us and we will look at the possibility of creating an area for them and a group discount.

emma@jos-events.co.uk

Woodshrop - Monday 22nd July - 11:00

Avonstock - Sunday 14th September - 16:00

No, we do not allow any generators other than those controlled by the organisers on site.

This is for fire safety reasons and to keep a clean and relaxed environment. EHU's are available to book and greener alternatives are available such as solar power.

Camp fires are not permitted on site other than those organised by the organisers. 

Small above ground BBQ's are permitted but must be attended at all times. They must be at least 5m away from any tents or awnings. Fire wardens will be on site so please be aware that any fire they feel are not suitable may be asked to be extinguished.

Disposable BBQs are not permitted. Please do not dispose of BBQ coals in any bins unless dowsed thoroughly with water first.

Yes, as long as you are considerate to others. All music must be stopped by 23:00 and security will be patrolling to enforce this. 

Woodshrop – We'll do our best to arrange an onsite shop for your convenience. Alternatively, there's a shop just a short walk away on Elsmere Road.

Avonstock – There’s an onsite shop offering a variety of items to meet your camping needs.

This is due to logistics of the event we can not accommodate this.

Please let us know on arrival if you have mobility issues and we will endeavour to get you as close to the entertainment areas as possible. This will be done on a first come, first served basis. 

Two vehicles or tents can’t share a pitch. A pitch is up to four adults on the condition they are sharing the same tent, camper etc. The pitch size of 10m / 10m is a guide and a pitch refers to one tent, live in vehicle sleeping up to four adults (no limit on children).

Please be aware that there may be a queue at check in but we will do our best to get you processed as quickly at possible.

Please have you tickets ready for scanning to speed up the process. You will then be issued with a wristband, your festival information, and if applicable your EHU tag. Please read all festival information as this contains vital information such as emergency procedures and emergency numbers. You will then be directed to a holding lane and a member of the team will take you to your pitch.